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ÜGYFÉLSZOLGÁLATI MUNKATÁRSAT KERESÜNK!

WE ARE LOOKING FOR A CUSTOMER SERVICE EMPLOYEE!

True to Sole is the number one source of limited sneakers and streetwear items in Hungary. We are now looking for a new customer service employee to join the constantly expanding team of our Budapest headquarters!

WE ARE LOOKING FOR YOU IF...

  • you like dealing with people and are happy to help them
  • you know the world of sneakers and streetwear brands well
  • you can express yourself confidently and selectively, verbally and in writing
  • your mind is quick and you are creative in solving problems
  • you are over 18 years old and have at least a high school diploma
  • active, at least intermediate English language skills are required, you must e-mail and call our foreign customers in English)

TASKS:

  • Answering customer service e-mails and telephones on working days between 9 am and 5 pm
  • Answering questions from interested parties (general information, stock information, status of orders)
  • Quick resolution of emerging problems and quality complaints, in cooperation with other members of the team, our partners, and courier services
  • Accurate registration of individual customer service matters, and follow-up up to a solution that ensures customer satisfaction

ADVANTAGES:

  • If you speak another foreign language in addition to English (Romanian and Czech an advantage)
  • If you have customer service experience

WHAT WE OFFER:

  • A cool workplace where you enjoy coming to work
  • Super and young team and friendly atmosphere
  • Competitive salary
  • Development opportunities
  • Work time schedule that can be planned in advance
  • Elaborated processes for the quick solution of routine tasks, decision-making authority for the solution of individual cases
  • The work is related to your favorite sneakers and brands

APPLY:

Send a resume with a photo to the e-mail address support@truetosole.hu by January 31, 2021 and describe in a cover letter why you want to work in our team, and what are your skills and qualities that you think we should choose you for :)

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