Beware of scammers pretending to be True to Sole!

We have learned that several fake profiles claiming to be True to Sole have been created on Instagram by unknown fraudsters. They usually use our logo as their profile picture, and their Insta name is only a few letters different from ours. Most of the time, they lie that you have won a draw and want to get your credit card details from you.

What do we do?

As soon as we become aware of a fake profile, we report it to Instagram!

What can you do?

Be careful, because you are the one who can prevent yourself from becoming a victim of fraud:

  • Always look carefully at the username! The original one is @truetosole
  • All the others are fake!
  • If you are contacted by one of these fake profiles in a message or comment, please report it to us at and please report the profile to Instagram!
  • Don't be fooled by people saying you "won" or "were drawn"
  • Do not give out any personal or financial details, passwords or PINs to anyone in a message!
  • Do not click on any links in these messages!
  • If you see a "plug" profile with our logo or a name similar to ours, don't fall for it either, you can't order from us on Instagram! They usually sell fakes and use our name to pretend to be authentic and original!

Do you have a question or need help?

  • If you have already done so and given your credit card details to fraudsters, call your bank immediately to cancel the card and report it to the police!

With originality and authenticity being our top priority for the True to Sole team, we pay a lot of attention to get rid of all fraudsters as soon as possible, but remember it's your responsibility to be careful as well!

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